Terms of Use

Effective Date: May 1, 2025  |  Last Updated: May 1, 2025

1. Acceptance of Terms

socalsunrise.com (the “Site”) is owned and operated by Southern California Sunrise Recovery Center LLC (“Sunrise Recovery,” “we,” “us,” or “our”). By accessing or using this Site, you agree to be bound by these Terms of Use. If you do not agree, please discontinue use of the Site immediately.

These Terms apply to all visitors, users, and others who access the Site. We reserve the right to update these Terms at any time. Continued use of the Site following any changes constitutes acceptance of the revised Terms.

2. About This Site

Southern California Sunrise Recovery Center LLC is a licensed mental health treatment facility operating in the State of California. This Site is intended to provide information about our programs and services and to facilitate contact between prospective patients, their families, and our clinical admissions team.

This Site is not intended to provide medical advice, diagnosis, or treatment. All clinical decisions are made by licensed healthcare professionals in the context of a formal treatment relationship.

3. Eligibility and Appropriate Use

This Site is intended for individuals 18 years of age or older. By using this Site, you represent that you meet this age requirement. The content on this Site is provided for general informational purposes only and does not constitute a provider-patient relationship.

You agree not to use this Site to:

  • Transmit any unlawful, harmful, or fraudulent content
  • Interfere with or disrupt Site infrastructure or security
  • Harvest or collect personal information about other users
  • Impersonate any person, entity, or organization
  • Violate any applicable local, state, or federal law or regulation

4. SMS Text Message Communications

4.1 Program Description

Southern California Sunrise Recovery Center LLC operates an SMS text messaging program to communicate with individuals who have requested information about our treatment services. Message types may include: admissions follow-up, appointment reminders, program information, and responses to inquiries submitted through our website forms.

4.2 Consent to Receive SMS Messages

By submitting your phone number via any contact, inquiry, or intake form on this Site and affirmatively checking the SMS consent box, you expressly consent to receive text messages from Southern California Sunrise Recovery Center LLC at the number provided. You are not required to consent to receive SMS messages as a condition of receiving treatment services.

Message frequency: Up to 2–4 messages per month. Message and data rates may apply depending on your mobile carrier plan.

4.3 How to Opt Out

You may opt out of SMS communications at any time by replying STOP to any message you receive from us. After opting out, you will receive a single confirmation message and no further messages will be sent. You may also contact us directly at michael@socalsunrise.com to request removal from our SMS list.

To re-subscribe after opting out, reply START or contact us at michael@socalsunrise.com.

4.4 Help

For assistance with our SMS program, reply HELP to any message or contact us at michael@socalsunrise.com.

4.5 Carrier Liability Disclaimer

Mobile carriers (including but not limited to AT&T, Verizon, T-Mobile, Sprint, and other wireless providers) are not liable for delayed or undelivered messages. Message delivery is subject to network availability and the capabilities of your mobile carrier. Southern California Sunrise Recovery Center LLC does not guarantee the delivery, timeliness, or receipt of any SMS message sent through this program.

4.6 Supported Carriers

Our SMS program is available on all major U.S. wireless carriers. Carrier participation may vary. If you experience persistent delivery issues, please contact us directly by phone or email.

4.7 Privacy of SMS Communications

We do not share your mobile number or the content of your text message communications with third parties for marketing purposes. SMS opt-in data and consent are not shared with any third party. For full details on how we handle personal information, please review our Privacy Policy at socalsunrise.com/privacy-policy.

5. Phone and Email Communications

By submitting a contact or inquiry form on this Site and providing your phone number or email address, you consent to be contacted by our admissions team via phone and email. We may use call tracking technology to measure the effectiveness of our outreach programs. Call tracking is used for operational and quality assurance purposes only.

We do not use automated dialing systems for cold outreach. All outbound calls are made by our admissions staff in direct response to a submitted inquiry.

6. Privacy Policy

Your use of this Site is also governed by our Privacy Policy, available at socalsunrise.com/privacy-policy, which is incorporated into these Terms by reference. Our Privacy Policy describes how we collect, use, and protect personal information, including your rights under the California Consumer Privacy Act (CCPA/CPRA) and applicable federal privacy law.

We do not sell or share personal health information with third parties.

7. HIPAA Notice

Southern California Sunrise Recovery Center LLC is a HIPAA-covered entity. Any protected health information (PHI) you submit through this Site in connection with your treatment is handled in accordance with the Health Insurance Portability and Accountability Act (HIPAA) and our Notice of Privacy Practices, available at socalsunrise.com/notice-of-privacy-practices.

We implement administrative, physical, and technical safeguards to protect the privacy and security of your health information. We do not disclose PHI to third parties except as permitted or required by law, or with your written authorization.

8. Medical and Clinical Disclaimers

The content on this Site is provided for general informational purposes only. Nothing on this Site constitutes medical advice, diagnosis, or treatment. No provider-patient relationship is created by your use of this Site or submission of a contact form.

In the event of a medical emergency, call 911 or go to your nearest emergency room immediately. Do not rely on this Site or its contact forms in an emergency.

Mental health treatment outcomes vary by individual. We make no guarantee or warranty regarding treatment outcomes or results.

9. Intellectual Property

All content on this Site — including text, graphics, logos, images, and other materials — is owned by or licensed to Southern California Sunrise Recovery Center LLC and is protected by applicable intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any Site content without our prior written consent.

10. Third-Party Links and Services

This Site may contain links to third-party websites or resources. These links are provided for convenience only. We do not endorse and are not responsible for the content, privacy practices, or terms of any third-party websites. Your use of third-party sites is at your own risk and subject to their terms.

We use third-party analytics and advertising measurement tools (including, without limitation, Google Analytics, Meta Pixel, TikTok Pixel, and similar technologies) for non-personalized advertising measurement. No personally identifiable health information is transmitted to these platforms. For more information, see our Privacy Policy.

11. Limitation of Liability

To the fullest extent permitted by applicable law, Southern California Sunrise Recovery Center LLC, its officers, directors, employees, agents, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages — including loss of data, revenue, or goodwill — arising from your use of, or inability to use, this Site, even if we have been advised of the possibility of such damages.

Our total liability to you for any claim arising from or related to these Terms or your use of the Site shall not exceed one hundred dollars ($100.00). Some jurisdictions do not allow limitations on implied warranties or liability, so certain limitations above may not apply to you.

12. Indemnification

You agree to indemnify, defend, and hold harmless Southern California Sunrise Recovery Center LLC and its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys’ fees) arising out of or relating to your use of the Site or violation of these Terms.

13. Governing Law and Dispute Resolution

These Terms are governed by the laws of the State of California, without regard to its conflict-of-law provisions. Any dispute arising from or related to these Terms shall be resolved in the state or federal courts located in California, and you hereby consent to the exclusive jurisdiction of such courts.

14. Contact Information

For questions, concerns, or requests related to these Terms of Use, please contact us:

Southern California Sunrise Recovery Center LLC

Website: socalsunrise.com

Email: michael@socalsunrise.com